Microsoft Dynamics CRM provides users with an intuitive interface which sits comfortably
within applications they will probably already be familiar with. Sales, service
and marketing representatives can work from within Microsoft Outlook to access comprehensive
customer or incident histories, view product and sales literature, track customer
related tasks and appointments, and manage contacts and campaigns.
Since Microsoft Dynamics CRM works seamlessly with Outlook, employees can manage
customer interactions quickly and efficiently. A Microsoft Dynamics CRM user can
take a received e-mail from a prospect, promote the e-mail to a customer record,
and use pre-configured workflow rules to schedule future interactions with this
prospect - all without ever leaving the Outlook interface.
Microsoft Dynamics NAV is a complete ERP solution with a difference
Microsoft Dynamics NAV is an integrated business management solution designed for
growing mid-market companies that want the freedom to focus on their business. It
is ideal for businesses looking for one solution that they can implement rapidly,
learn and use easily, and customise and maintain with minimal disruption to the
Microsoft Dynamics NAV provides companies and their people with industry specific
functionality that's relevant to the local needs of their regions of operation,
even for the most highly specialized industries and organizations. Microsoft Dynamics
NAV is easy to use and offers rapid adaptability and simplified customization enabling
companies to easily add functionality, custom applications and online business capabilities.
With Microsoft Dynamics NAV, employees can become more effective and the company
Microsoft Dynamics NAV collects your business's functions into one integrated system.
With close visual and functional ties to Microsoft Windows Vista and Microsoft Office,
it's easy to learn, simple to use, and quick to implement. With integrated financial,
manufacturing, supply chain management, sales and marketing, project management,
human resources, and services management information from across your organization
stored in a centralized database, your people can work quickly and effectively—helping
to drive your business forward.